About our dealership
This seller has been on Cars.com since November 2017.
Dellenbach Motors has been selling and servicing cars and trucks in Northern Colorado since R.W. Dellenbach moved here in 1965 with his family including 11 sons and daughters. In 1996 we acquired the Subaru franchise in Ft Collins. The experienced staff of Dellenbach Subaru has helped many people get into the car that they want and we want to help you too.
Buy from the people you know.
Photos & Videos
Service center
Phone number (888) 266-2892
Service hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Reviews
(19 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
Want to share your experience with this dealership?
Write a review
5.0
An excellent experience!
July 10, 2023
By Selma N. from Steamboat Springs, CO
From start to finish, buying a car from Dellenbach Subaru was such a pleasant experience. I dealt with Matt, Chris Dellenbach, and Chris Taylor; all were wonderful and cooperative and helpful and informative. The car is gorgeous. I highly recommend this dealership!
5.0
An excellent experience!
July 10, 2023
By Selma N. from Steamboat Springs, CO
From start to finish, buying a car from Dellenbach Subaru was such a pleasant experience. I dealt with Matt, Chris Dellenbach, and Chris Taylor; all were wonderful and cooperative and helpful and informative. The car is gorgeous. I highly recommend this dealership!
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
5.0
A quick friendly car buying experience!
March 29, 2023
By Susan Chadwick from Littleton. Colorado
I was so pleasantly surprised by my experience buying a Subaru at Dellenbach. Patrick just walked around the lot with us chatting, encouraging us to go ahead and get in the cars to explore, showed us a number of vehicles. We never felt any pressure whatsoever. It was like hanging out with a bud. We decided to go look at some other lots and he was just chill, didn't tey to jeep us there. We decided to buy one of the cars and returned. The whole process was fast and easy. Buck ran my credit, gave Patrick the paperwork for me to sign very quickly. It was after 5:00 so I couldn't get to the bank for my cash down payment and they informed me that running my debit card for that amount would be costly. They said just take the car and come back in the morning with the money, put a liscenses plate on the car and I was home in time for dinner. I never dreamed that buying a car could be that relaxing and fun! I highly recommend Patrick our great salesman. Buy your next car at Dellenbach if you want a No Stress experience.
5.0
A quick friendly car buying experience!
March 29, 2023
By Susan Chadwick from Littleton. Colorado
I was so pleasantly surprised by my experience buying a Subaru at Dellenbach. Patrick just walked around the lot with us chatting, encouraging us to go ahead and get in the cars to explore, showed us a number of vehicles. We never felt any pressure whatsoever. It was like hanging out with a bud. We decided to go look at some other lots and he was just chill, didn't tey to jeep us there. We decided to buy one of the cars and returned. The whole process was fast and easy. Buck ran my credit, gave Patrick the paperwork for me to sign very quickly. It was after 5:00 so I couldn't get to the bank for my cash down payment and they informed me that running my debit card for that amount would be costly. They said just take the car and come back in the morning with the money, put a liscenses plate on the car and I was home in time for dinner. I never dreamed that buying a car could be that relaxing and fun! I highly recommend Patrick our great salesman. Buy your next car at Dellenbach if you want a No Stress experience.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
1.0
I bought a used vehicle from Dellenbaugh.
February 25, 2023
By Grubbyfly454 on DealerRater
I bought a used vehicle from Dellenbaugh. I had it 2 weeks. The motherboard went out. They fixed that. 2 weeks later. We have it towed to them because the driveshaft was cracked. They said we needed to replace our engine, transmission, and exhaust system. They said the drive shaft was fine. They refused to pay for any repairs. I had the car towed to Aamco.. They fixed the drive shaft. They car runs fine!!!!
1.0
I bought a used vehicle from Dellenbaugh.
February 25, 2023
By Grubbyfly454 on DealerRater
I bought a used vehicle from Dellenbaugh. I had it 2 weeks. The motherboard went out. They fixed that. 2 weeks later. We have it towed to them because the driveshaft was cracked. They said we needed to replace our engine, transmission, and exhaust system. They said the drive shaft was fine. They refused to pay for any repairs. I had the car towed to Aamco.. They fixed the drive shaft. They car runs fine!!!!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
1 person out of 1 found this review helpful.
5.0
They were extremely nice, they helped me understand the
July 12, 2022
By Summit.view787 on DealerRater
They were extremely nice, they helped me understand the buying process and additionally pointed me in the direction to step next so I can work on getting a car of my dreams.
5.0
They were extremely nice, they helped me understand the
July 12, 2022
By Summit.view787 on DealerRater
They were extremely nice, they helped me understand the buying process and additionally pointed me in the direction to step next so I can work on getting a car of my dreams.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
0 people out of 0 found this review helpful.
1.0
Go somewhere else
May 14, 2022
By Peter from Fort Collins CO
Two reasons Dellenbach gets the lowest rating possible. First, they quoted me on a standard service at $1,800 then after I had gone through the hassle of dropping the car off, the estimate came in at $2,345. No extra work, the Dellenbach person was misinformed. Then the final bill came in at $2,422.36. So now I'm questioning if these people have any idea about what they are saying. Second, I dropped the car off in the morning and was told it would be done by the end of the following day. On the second day, I called at 4pm because I hadn't received a status call from Dellenbach and asked the status of the car and was told someone would call me back shortly...no call back. Thankfully I didn't need the car the next day. Again I question if Dellenbach knows what they are doing or just taking advantage of people because they can.
1.0
Go somewhere else
May 14, 2022
By Peter from Fort Collins CO
Two reasons Dellenbach gets the lowest rating possible. First, they quoted me on a standard service at $1,800 then after I had gone through the hassle of dropping the car off, the estimate came in at $2,345. No extra work, the Dellenbach person was misinformed. Then the final bill came in at $2,422.36. So now I'm questioning if these people have any idea about what they are saying. Second, I dropped the car off in the morning and was told it would be done by the end of the following day. On the second day, I called at 4pm because I hadn't received a status call from Dellenbach and asked the status of the car and was told someone would call me back shortly...no call back. Thankfully I didn't need the car the next day. Again I question if Dellenbach knows what they are doing or just taking advantage of people because they can.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
0 people out of 0 found this review helpful.Did you?
5.0
Josh was very nice and was a pleasure to talk to. The car...
October 24, 2021
By Louie on DealerRater
Josh was very nice and was a pleasure to talk to. The car I was looking at already had someone working on to purchase. He did leave me a message that the car was available again.
5.0
Josh was very nice and was a pleasure to talk to. The car...
October 24, 2021
By Louie on DealerRater
Josh was very nice and was a pleasure to talk to. The car I was looking at already had someone working on to purchase. He did leave me a message that the car was available again.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
0 people out of 0 found this review helpful.
5.0
I started researching a new Subaru Crosstrek about a year...
February 19, 2021
By Tim on DealerRater
I started researching a new Subaru Crosstrek about a year ago, knowing that my 2012 GMC Acadia was on life support and would not be surviving much longer. I’d become enamored with Subaru’s little Legacy on steroids when they first started showing up in the early Twenty-Teens. When the redesign came out in ’18, I pretty much decided this car would be the replacement for my terminally ill Acadia.I read review after review, and watched YouTube video after video of owner reviews, dealer sales pitches, and head-to-head matchups against their competitors. The only real complaint was that the hamsters powering the boxer engine were a little anemic. So, when the Sport was introduced in late 2020, with a whopping Corvette-like 182 HP, I was sold. I started looking more seriously, spending countless hours on AutoTrader.com, CarGuru.com, and other interweb based car sales sites looking for the “right one”. The Crosstrek Sport seemed like the perfect replacement car. Sporty, great fuel efficiency, all weather floor protection, and seats that would hold up to my four furry canine companions. I’d have preferred a manual transmission, but a sacrifice had to be made. I only had a couple “wants” in new car. A rear bumper protector to keep doggo scratches to a minimum, and an upgraded sound system. I ended up building my perfect car on the Subaru website and sending the “build number” to several area dealerships to get their best “out the door” price. (I live in SW Wyoming and my little town doesn’t have a Subaru dealership so I expanded my search primarily to the Salt Lake City and Northern Colorado area… a couple hour drive in either direction.)In order to get the upgraded sound system, it appeared I would have to order the car, and wait 6-8 weeks for delivery. I hoped by praying to the great car gods in the sky, I could will the Acadia into surviving for a month or two until her replacement came in. Most of the dealer offers were within a hundred dollars or so of each other for the car I built, running right around the high $26-thousands, “Out The Door”. Then, enter Dellenbach Motors of Fort Collins, Colorado. I received a call from Kody with Dellenbach saying had THAT car ON THE LOT. It was even in the color I wanted (Horizon Blue Metallic). I had seen the car he told me about during my web search but saw nothing on the window sticker discussing the upgraded audio system. I said “NO WAY!” He said “WAY!” He then told me that his dealership often installs the upgraded Rockford Fosgate sound systems in one of each model Subaru as a tester so people could hear examples of the upgraded system. Not only that, but the car also had some other options including roof rail cross bars, splash guards, Mirror compass with Homelink, and a couple other things. Even WITH those options, and one other little wish (rear seat-back protectors), Kody was able to beat all of the other prices. I gave him my credit card and put a deposit on the car.Living in Wyoming and having to travel on I-80 to get anywhere in February, made travel to pick up the car a little questionable. Coincidentally, my wife and I have a high maintenance bulldog that has to see a Vet in Fort Collins and we already had a trip to FOCO scheduled a couple weeks down the road. Cody was completely accommodating and agreed to keep the new Subi safe for us for a couple weeks until we could venture over the frozen Tundra that is southern Wyoming during winter. We made the trip last week and picked up our little Crosstrek. Kody took the time to teach an old dog new tricks with all of the technology this little car has, and sent us on our way with our new dog hauler.The drive back to Wyoming was mostly clear, but within a day the weather turn again with snow, ice, and wind, creating some pretty good drifts. The Subi handled it like a champ. What a great little car… I am nothing but pleased.Last point in this small novel. Less than a week after picking up the car, Kody called to check in and make sure everything was good with the car. It was, and having to drive our medically challenged Bulldog back to the CSU Veterinary Teaching Hospital within a couple week, Kody set up my first service to coincide with our next trip.All in all, I would highly recommend Dellenbach for your next Subaru purchase. They made it easy from start to finish, no high pressure, quick return calls… everything you’d want from a dealership.
5.0
I started researching a new Subaru Crosstrek about a year...
February 19, 2021
By Tim on DealerRater
I started researching a new Subaru Crosstrek about a year ago, knowing that my 2012 GMC Acadia was on life support and would not be surviving much longer. I’d become enamored with Subaru’s little Legacy on steroids when they first started showing up in the early Twenty-Teens. When the redesign came out in ’18, I pretty much decided this car would be the replacement for my terminally ill Acadia.I read review after review, and watched YouTube video after video of owner reviews, dealer sales pitches, and head-to-head matchups against their competitors. The only real complaint was that the hamsters powering the boxer engine were a little anemic. So, when the Sport was introduced in late 2020, with a whopping Corvette-like 182 HP, I was sold. I started looking more seriously, spending countless hours on AutoTrader.com, CarGuru.com, and other interweb based car sales sites looking for the “right one”. The Crosstrek Sport seemed like the perfect replacement car. Sporty, great fuel efficiency, all weather floor protection, and seats that would hold up to my four furry canine companions. I’d have preferred a manual transmission, but a sacrifice had to be made. I only had a couple “wants” in new car. A rear bumper protector to keep doggo scratches to a minimum, and an upgraded sound system. I ended up building my perfect car on the Subaru website and sending the “build number” to several area dealerships to get their best “out the door” price. (I live in SW Wyoming and my little town doesn’t have a Subaru dealership so I expanded my search primarily to the Salt Lake City and Northern Colorado area… a couple hour drive in either direction.)In order to get the upgraded sound system, it appeared I would have to order the car, and wait 6-8 weeks for delivery. I hoped by praying to the great car gods in the sky, I could will the Acadia into surviving for a month or two until her replacement came in. Most of the dealer offers were within a hundred dollars or so of each other for the car I built, running right around the high $26-thousands, “Out The Door”. Then, enter Dellenbach Motors of Fort Collins, Colorado. I received a call from Kody with Dellenbach saying had THAT car ON THE LOT. It was even in the color I wanted (Horizon Blue Metallic). I had seen the car he told me about during my web search but saw nothing on the window sticker discussing the upgraded audio system. I said “NO WAY!” He said “WAY!” He then told me that his dealership often installs the upgraded Rockford Fosgate sound systems in one of each model Subaru as a tester so people could hear examples of the upgraded system. Not only that, but the car also had some other options including roof rail cross bars, splash guards, Mirror compass with Homelink, and a couple other things. Even WITH those options, and one other little wish (rear seat-back protectors), Kody was able to beat all of the other prices. I gave him my credit card and put a deposit on the car.Living in Wyoming and having to travel on I-80 to get anywhere in February, made travel to pick up the car a little questionable. Coincidentally, my wife and I have a high maintenance bulldog that has to see a Vet in Fort Collins and we already had a trip to FOCO scheduled a couple weeks down the road. Cody was completely accommodating and agreed to keep the new Subi safe for us for a couple weeks until we could venture over the frozen Tundra that is southern Wyoming during winter. We made the trip last week and picked up our little Crosstrek. Kody took the time to teach an old dog new tricks with all of the technology this little car has, and sent us on our way with our new dog hauler.The drive back to Wyoming was mostly clear, but within a day the weather turn again with snow, ice, and wind, creating some pretty good drifts. The Subi handled it like a champ. What a great little car… I am nothing but pleased.Last point in this small novel. Less than a week after picking up the car, Kody called to check in and make sure everything was good with the car. It was, and having to drive our medically challenged Bulldog back to the CSU Veterinary Teaching Hospital within a couple week, Kody set up my first service to coincide with our next trip.All in all, I would highly recommend Dellenbach for your next Subaru purchase. They made it easy from start to finish, no high pressure, quick return calls… everything you’d want from a dealership.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
0 people out of 0 found this review helpful.
5.0
Fantastic experience!
February 27, 2020
By Gale M2 from Fort Collins
I started out looking for a late model used Impreza. Chris in sales was very attentive and helpful, but not at all high pressure. I wound up buying new, as there were plenty of financial advantages. Chris made the whole process very easy and quick. He even arranged to have an after market item installed on my car before I took final possession. A lovely experience all the way around.
5.0
Fantastic experience!
February 27, 2020
By Gale M2 from Fort Collins
I started out looking for a late model used Impreza. Chris in sales was very attentive and helpful, but not at all high pressure. I wound up buying new, as there were plenty of financial advantages. Chris made the whole process very easy and quick. He even arranged to have an after market item installed on my car before I took final possession. A lovely experience all the way around.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
1.0
Bad first experience
May 14, 2019
By Cootmagoot on DealerRater
May 14th we had a recall done on our subaru legacy. From the minute we walked in service department we were not even acknowledged. An airbag was replaced but did not mention a bad airbag sensor which left airbag light on still with no explanation. So from experience I would not recommend anyone to this department.
1.0
Bad first experience
May 14, 2019
By Cootmagoot on DealerRater
May 14th we had a recall done on our subaru legacy. From the minute we walked in service department we were not even acknowledged. An airbag was replaced but did not mention a bad airbag sensor which left airbag light on still with no explanation. So from experience I would not recommend anyone to this department.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
0 people out of 0 found this review helpful.
5.0
Great service
April 8, 2019
By LookingforHybridLove from Boulder, CO
This was a great dealership to work with. They were very responsive to inquiries and were very upfront with expectations (including handling fees). The only reason I did not buy is the car I test drove felt really small compared to other test drive experiences. Otherwise, I would definitely recommend working with this dealership in the future
5.0
Great service
April 8, 2019
By LookingforHybridLove from Boulder, CO
This was a great dealership to work with. They were very responsive to inquiries and were very upfront with expectations (including handling fees). The only reason I did not buy is the car I test drove felt really small compared to other test drive experiences. Otherwise, I would definitely recommend working with this dealership in the future
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
0 people out of 0 found this review helpful.Did you?
See all 19 reviews
